Pensioners Overwhelmed by ‘Retirement Tax’ Bills Flood HMRC Call Centres
Pensioners Overwhelmed by ‘Retirement Tax’ Bills Flood HMRC Call Centres HMRC Commissioner Sir Jim Harra said the agency had poor customer service and long waiting times on the phone for queries from elderly citizens worried about their income tax. The decision to cap the starting tax rate at £12,570 left older workers on state pensions…